Your privacy matters deeply to zs99. This Policy explains in plain, clear language exactly what personal information we collect from Pakistani players, why we collect it, how we protect it, and what rights you hold over your own data at all times.
These cards summarise our privacy principles. The full legal text follows below.
Your data is encrypted in transit and at rest using 256-bit SSL. We employ industry-standard security controls to prevent unauthorised access.
zs99 never sells, rents, or trades your personal data to third-party marketers. Your information stays within our controlled ecosystem.
Access, correct, export, or delete your data at any time by contacting zs99 support. We respond to all data requests within 30 days.
We collect only the data necessary to operate your zs99 account, process payments, comply with KYC, and improve the platform.
Non-essential cookies require your explicit consent. You can manage your cookie preferences at any time from your zs99 account settings.
Your data is retained only as long as legally required or operationally necessary. Inactive accounts are subject to our data retention schedule.
This Privacy Policy (the "Policy") describes how zs99 (referred to herein as "zs99", "We", "Us", or "Our") collects, uses, processes, stores, shares, and protects personal data relating to individuals (referred to as "You", "Your", or "User") who access or use the zs99 online gaming platform available at zs99.bio and all associated subdomains, pages, and services (collectively, the "Platform").
This Policy applies to all zs99 account holders, visitors to the Platform, and any other individuals whose personal data is processed by zs99 in connection with the operation of the Platform and delivery of gaming services. It covers data collected during the account registration process, during the course of your use of zs99 gaming services, during the processing of payments via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, USDT TRC20, SadaPay, and Raast, and through your communications with the zs99 support team.
By creating a zs99 account or continuing to use the Platform, You acknowledge that You have read, understood, and agree to the collection and use of your personal data as described in this Policy. If You do not agree with any part of this Policy, You must cease using the Platform and request account closure via the zs99 support team.
This Policy should be read alongside zs99's Terms & Conditions and Responsible Gaming policy. In the event of any conflict between this Policy and the Terms & Conditions regarding the processing of personal data, this Policy shall prevail.
For the purposes of applicable data protection law, zs99 is the data controller in respect of the personal data collected and processed through the Platform. As data controller, zs99 determines the purposes for which and the means by which your personal data is processed.
zs99 operates under an international online gaming licence framework. The Platform is operated and managed by the zs99 corporate entity, details of which are available upon request to verified account holders. All inquiries regarding this Privacy Policy and data protection matters should be directed to the zs99 Data Protection contact detailed in Section 15 of this Policy.
zs99 collects the following categories of personal data from Users of the Platform:
Sensitive Data: zs99 does not intentionally collect special categories of sensitive personal data (such as health information, political opinions, or religious beliefs) from Platform users. Please do not submit any such information to zs99 unless specifically requested as part of a responsible gaming intervention process.
zs99 collects personal data through the following mechanisms:
Data is collected directly from you when you: register an account on the zs99 Platform; complete the KYC identity verification process; make a deposit or request a withdrawal; contact the zs99 support team via live chat, email, or SMS; participate in promotions, surveys, or competitions; update your account profile or responsible gaming settings; or self-exclude from the Platform.
Technical data, gaming data, and behavioural data are automatically collected as you navigate and interact with the zs99 Platform. This data is collected using cookies, web beacons, session logs, and similar tracking technologies as described in Section 10 of this Policy.
When you initiate a deposit or withdrawal, our integrated payment processors (including JazzCash and EasyPaisa API services, bank transfer intermediaries, and cryptocurrency transaction monitoring services) provide zs99 with confirmation data and transaction references necessary to credit or debit your account.
For the purpose of KYC compliance, zs99 may use third-party identity verification providers to cross-reference the documents you submit against public or licensed databases. The scope of data shared with such providers is limited to what is strictly necessary for the verification purpose.
The following table sets out the purposes for which zs99 processes your personal data and the corresponding legal basis for each purpose:
| Purpose of Processing | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact | Contract performance |
| Age and identity verification (KYC) | Identity, Financial | Legal obligation / Contract |
| Processing deposits and withdrawals (PKR) | Financial, Identity | Contract performance |
| Providing gaming services (casino, cricket, slots) | Gaming, Technical | Contract performance |
| Customer support and dispute resolution | Identity, Contact, Gaming | Contract / Legitimate interests |
| Responsible gaming monitoring and intervention | Gaming, Behavioural | Legal obligation / Legitimate interests |
| Fraud prevention and security monitoring | Technical, Financial, Identity | Legal obligation / Legitimate interests |
| Anti-money laundering (AML) compliance | Identity, Financial | Legal obligation |
| Marketing and promotional communications | Contact, Behavioural | Consent (opt-in only) |
| Platform improvement and analytics | Technical, Behavioural | Legitimate interests |
| Legal compliance and regulatory reporting | Identity, Financial, Gaming | Legal obligation |
zs99 processes your personal data only where a valid legal basis exists under applicable data protection law. The principal legal bases relied upon by zs99 are:
zs99 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. Your data is shared only in the following strictly controlled circumstances:
zs99 engages carefully selected third-party service providers who process data on zs99's behalf under written data processing agreements. These include: payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank); KYC and identity verification providers; game content providers (such as Evolution Gaming, Pragmatic Play, Jili, and others); cloud infrastructure and hosting providers; fraud detection and cybersecurity service providers; and customer communication platform providers. All such processors are contractually bound to use your data solely for the purposes specified by zs99 and to implement appropriate technical and organisational security measures.
zs99 may disclose your personal data to relevant regulatory authorities, law enforcement bodies, gaming licence supervisory authorities, or other competent public authorities where required to do so by law, court order, or regulatory directive. In such cases, zs99 will disclose only the minimum data necessary to satisfy the legal or regulatory requirement.
In the event of a merger, acquisition, asset sale, or other business transfer involving zs99, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that may result from it.
We will never share your personal data with third-party advertisers, data brokers, or marketing companies without your explicit prior consent. You will always have the right to opt out of any marketing communications from zs99.
As an internationally licensed gaming platform, zs99 may transfer your personal data to countries outside Pakistan for the purposes of providing Platform services, processing payments, and fulfilling our legal and operational obligations. Where such transfers take place, zs99 ensures that appropriate safeguards are implemented to protect your data in accordance with applicable data protection standards.
Such safeguards may include: Standard Contractual Clauses (SCCs) approved by relevant data protection authorities; adequacy decisions by relevant regulatory bodies; or other legally recognised transfer mechanisms. By using the zs99 Platform, You acknowledge and consent to such international transfers as described in this Policy.
zs99 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention principles apply:
The zs99 Platform uses cookies and similar tracking technologies to provide Platform functionality, improve user experience, and — where you have given consent — deliver relevant promotional content. The following types of cookies are used on the zs99 Platform:
You can manage your cookie preferences through the Cookie Settings panel accessible from the zs99 Platform footer or from your Account Settings page. Note that disabling certain optional cookies may affect the performance and functionality of your zs99 experience.
Subject to applicable data protection law and certain limited exceptions, You have the following rights with respect to your personal data held by zs99:
Request a copy of all personal data zs99 holds about you. We will provide this within 30 days of a verified request.
Request correction of inaccurate or incomplete personal data held on your zs99 account record.
Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.
Request that we limit the processing of your personal data in certain circumstances, such as while a dispute is under review.
Receive your personal data in a structured, machine-readable format to transfer to another service provider.
Object to processing of your personal data where zs99 relies on legitimate interests as the legal basis, including direct marketing.
To exercise any of these rights, please contact the zs99 Data Protection team via the live chat support channel on the Platform or via the email address listed in Section 15. To protect your privacy, zs99 will verify your identity before actioning any data request. We will respond to all valid requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case you will be notified of the extension and the reason for it.
zs99 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, and alteration. Our security measures include, but are not limited to:
While zs99 employs robust security measures, no method of transmission over the internet or method of electronic storage is 100% secure. You also bear responsibility for maintaining the security of your own zs99 account credentials. Please refer to Section 3 of the zs99 Terms & Conditions for your account security obligations.
The zs99 Platform is strictly for adults aged 21 years and older. zs99 does not knowingly collect personal data from individuals under the age of 21. As part of the account registration process, all users must confirm that they are 21 or older, and all accounts are subject to CNIC-based age verification.
If zs99 discovers or is notified that personal data has been collected from a person under the age of 21, we will take immediate action to close the account, return any deposits net of any irrecoverable payment processing costs, and securely delete all personal data associated with the underage account in accordance with our legal obligations.
If you believe that a minor has accessed or registered on the zs99 Platform, please contact our support team immediately via live chat. We take underage gambling prevention extremely seriously and will act on all such reports without delay.
zs99 reserves the right to update, modify, or replace this Privacy Policy at any time in response to changes in applicable law, regulatory requirements, our business practices, or the services we offer on the Platform. Any material changes to this Policy will be communicated to registered zs99 account holders via their registered email address or mobile number with a minimum of 14 days' notice prior to the updated Policy taking effect, except where immediate changes are required by law or for security reasons.
The "Last Reviewed" date at the top of this Policy will be updated each time changes are made. We encourage you to review this Policy periodically to stay informed about how zs99 protects your personal data. Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.
For all privacy-related enquiries, data subject access requests, consent withdrawal requests, or data protection concerns, please contact the zs99 Data Protection team through the following channels:
When contacting us regarding a data subject request, please provide: your full registered name, your registered zs99 mobile number, and the specific nature of your request. We may ask you to verify your identity before processing sensitive data requests to ensure the security of your personal information.
Effective Date: This Privacy Policy is effective as of 2026 and governs all processing of personal data carried out by zs99 in connection with the Platform from that date forward. All previous privacy policies are superseded and replaced in their entirety by this document.
Join Pakistani players across Karachi, Lahore, Islamabad & beyond — your privacy is always protected at zs99.
Login to zs99 About zs99Age Restriction Notice: The zs99 Platform is strictly available to adults aged 21 years and above. By registering and using zs99, you confirm that you meet this age requirement and agree to this Privacy Policy. Online gaming involves financial risk. Please play responsibly. For responsible gaming tools and self-exclusion options, visit our Responsible Gaming page. For our full usage terms, see the Terms & Conditions.